Last Updated: 11/17/2025

Welcome to Towne & Grace (“Towne & Grace,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, forms, digital tools, and communication systems (collectively, the “Services”). By contacting us, submitting an inquiry, or otherwise using our Services, you agree to be bound by these Terms.

If you do not agree, please do not use our Services.

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1. Use of Our Services

You may use our Services only for lawful purposes and in compliance with these Terms. You agree not to:

• Interfere with or disrupt the operation of the Services.

• Provide false, misleading, or inaccurate information.

• Attempt to gain unauthorized access to our systems.

We may modify or update the Services at any time.

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2. Communications & Automated Technology

By submitting your contact information through our website, inquiry form, or any other channel, you consent to receive communications from Towne & Grace, including but not limited to:

• Text messages (SMS/MMS)

• Emails

• Phone calls

• Automated or pre-recorded messages

• Marketing, promotional, and transactional messages

These communications may be sent using automated technologies, including AI-assisted systems provided by our service partner VenueAI.

Message & data rates may apply.
Message frequency may vary.

You may opt out of SMS messaging at any time by replying STOP.
You may opt out of marketing emails by using the unsubscribe link in the footer of any email.

Opting out of marketing communications does not discontinue essential transactional communications related to your inquiry or event.

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3. Privacy & Data Usage

Your information will be used for the purpose of:

• Responding to your inquiry

• Scheduling tours

• Communicating about event details

• Providing customer service

• Sending relevant updates and offers

• Improving our Services

We may share information with trusted service providers (including VenueAI) strictly for operational purposes.
We do not sell personal information.

For full details, please refer to our Privacy Policy.

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4. VenueAI Technology

Towne & Grace uses VenueAI to assist with:

• Lead follow-up

• Appointment scheduling

• Automated reminders

• General communications

VenueAI may process information you submit to help us respond quickly and accurately. All communications sent through VenueAI are sent on behalf of Towne & Grace.

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5. Intellectual Property

All content on our website—including text, images, logos, and materials—is owned by Towne & Grace or used with permission. You may not copy, modify, or distribute any content without written consent.

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6. Disclaimer

While we strive for accuracy, all information provided through our Services is offered “as is” and without warranties of any kind. We are not responsible for:

• Errors or delays caused by third-party platforms

• Communication delays due to carrier or internet issues

• Misinterpretation of automated messages

Use our Services at your own risk.

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7. Limitation of Liability

To the fullest extent permitted by law, Towne & Grace is not liable for any damages arising from your use of our Services, including:

• Indirect, incidental, or consequential damages

• Loss of data

• Inability to access our Services

Your sole remedy is to stop using the Services.

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8. Changes to These Terms

We may update these Terms periodically. Changes take effect when posted on our website. Continued use of our Services signifies acceptance of the updated Terms.

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9. Governing Law

These Terms are governed by the laws of Dallas Texas which is the state in which Towne & Grace operates, without regard to conflict-of-law principles.

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10. Contact Us

For questions about these Terms or your information, contact us at:

Towne & Grace
Email: towneandgrace@gmail.com